Home / Support
Technical Support
WARNING!
In July 2009 MailUtilities/MassMail project was been transfered to new owner.
MediaTwins s.r.o. and TweakMarketing does not related to this projects anymore.
All requests that does not related to MediaTwins or TweakMarketing products will be ignored.
To consult with our technical support specialists, you need to authorize.
If you are not registered yet, you will be asked to quick register. You will be authorized without need to wait for the receipt of the e-mail confirmation message. Now that you are authorized, you can send your support request to our specialists.
We offer the automated helpdesk service to our registered users. All your support requests are registered and assigned a unique identifier. Our specialists will process your requests as soon as possible due to your SLA plan.
|
We are always ready to satisfy our customer's requirements and demands. So you can ask any questions to our online support operator during business.
During business hours registered users can use our online LiveSupport chat system.
LiveSupport available for STANDARD or PREMIUM support plan users only.
|
|
|
|
The TweakMarketing Knowledgebase contains solutions for typical problems and useful informations about our products.
If you don’t find a useful topic – please use our automated helpdesk system or LiveSupport to contact us
|
We think that Online Learning Courses can be a very effective form of learning, based on our personal experiences, and we hope to help others enjoy learning in this format.
Some of this courses have a small questionary that helps you to examine your skills in using our products.
|
|
|
|
|
